1. Background
The LottoNova.com platform is operated by
LottoNova Pty Ltd, providing customers across Australia access
to digital lottery games. In this Privacy Policy, references to
"we", "us", or "our" refer to LottoNova Pty Ltd. The term "you"
means you as a registered customer.
This policy outlines how we collect, store, use, and protect
your Personal Information, in line with the Australian Privacy
Principles (APPs) under the Privacy Act 1988 (Cth).
2. Definitions
- AML/CTF Act – Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)
- APPs – Australian Privacy Principles
- Personal Information – Info that identifies or could reasonably identify you
- Privacy Act – Privacy Act 1988 (Cth)
- Website – LottoNova.com
3. What We Collect
Depending on how you interact with LottoNova, we may collect:
- Full name
- Date of birth
- Residential and postal address
- Contact number
- Payment details
- Identity verification (e.g. passport or driver's licence)
- Account login credentials
- IP address and browser/device data (for performance and security)
4. Why We Collect It
Your data may be collected when you:
- Create or manage an account
- Verify your identity
- Purchase lottery tickets
- Receive winnings
- Interact with support or marketing
- Fulfil compliance requirements (e.g. AML/CTF)
- Help us detect fraud and improve your experience
We may also work with trusted third-party providers for:
- Payment processing
- Marketing and communication
- IT infrastructure and analytics
- Data storage and security
Note: You agree to receive occasional promotional offers. You can opt out at any time by emailing [email protected].
5. Use & Disclosure
We use your Personal Information to:
- Manage your LottoNova account
- Process ticket purchases and winnings
- Deliver platform updates and offers
- Comply with legal obligations
We do not sell your data to third-party marketers.
6. Data Security
We use strong security protocols to protect your data. While no system is 100% secure, we work hard to keep your info safe. When no longer needed, your data is securely deleted or anonymised.
7. Overseas Data Storage
Some service providers may operate outside Australia. While we take steps to protect your information, you acknowledge that other jurisdictions may offer different privacy standards.
8. Access & Updates
You can request access to or correction of your Personal Information anytime. If we deny access, we’ll explain why and advise how to escalate concerns.
9. Complaints & Concerns
Have a privacy issue or complaint? Contact us and we’ll aim to resolve it quickly. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.
10. Updates to this Policy
This policy may change over time. You’ll always find the most current version on our website, and we’ll notify you of any important updates via email or in-platform notice.
11. Contact Details
LottoNova Pty Ltd📍 Level 3, 120 Collins Street
Melbourne VIC 3000, Australia
📞 +61 052 824 942
📧 [email protected]
🌐 www.lottonova.com.au
Last Updated: 23 June 2025